Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you register, contact us, or use our services, we may collect:

• Full name
• Email address
• Phone number
• Business name
• Billing and payment details
• Account login credentials
• Any other information you voluntarily provide

b. Technical & Usage Data

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent
• Referral URLs
• Cookies and tracking data

c. Customer Data (Processed on Your Behalf)

As part of our services (chatbots, messaging automation), we may process data of your customers. In this case, you are the data controller and we act as a data processor.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process transactions and manage billing
• Communicate with you (support, updates, notifications)
• Improve and personalize user experience
• Analyze performance and usage trends
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality
• Analyze traffic and user behavior
• Improve marketing and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

4. Sharing of Information

We do not sell your personal data. We may share information with trusted third parties, including:

• Payment processors (e.g., Stripe)
• Cloud hosting and infrastructure providers
• Analytics services (e.g., Google Analytics)
• Messaging platforms (e.g., WhatsApp, Instagram, Telegram APIs)
• Customer support tools
• Legal authorities when required

These parties only access data necessary to perform their services.

5. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal and regulatory requirements

When no longer required, data is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption
• Secure servers
• Access controls

However, no method of transmission over the internet is completely secure.

7. Your Rights (GDPR & International Users)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at the email below.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws (such as GDPR).

9. Third-Party Services

Our services integrate with third-party platforms such as:

• Payment providers (Stripe)
• Messaging platforms (WhatsApp, Instagram, Telegram)
• Analytics tools

We are not responsible for the privacy practices of these third parties. Please review their policies separately.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If such data is identified, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

13. Compliance Statement

This Privacy Policy is designed to align with general data protection regulations, including GDPR principles, and is suitable for SaaS platforms and payment processor requirements such as Stripe.